Mental Health Support Workers

Role Overview & Responsibilities

Supporting individuals experiencing acute mental health difficulties requires empathy, patience, and de-escalation skills. Emerald247 supplies trained MHSWs to NHS mental health trusts and private psychiatric units.

Primary Duties & Responsibilities:

• Provide 1:1 observation and emotional support for service users in crisis
• Assist clinical teams with therapeutic group activities and daily routines
• Recognize early warning signs of distress and implement de-escalation protocols
• Promote service user independence, recovery goals, and life skills
• Maintain precise clinical shift observations and incident reporting

Pay & Rate Guidelines

Hourly rates from £13 to £19 per hour (PAYE) with shift enhancements.

De-escalation & PMVA Training

Free Prevention & Management of Violence and Aggression training.

Specialist Clinical Placement

Work in NHS psychiatric wards, CAMHS, and rehab units.

High Demand Shift Options

Choice of day, night, and weekend shifts.

Safeguarding & Compliance Checklist

Every applicant undergoes multi-layer vetting prior to site deployment.

• Enhanced DBS with Child & Adult Barred List check
• PMVA / MAPA / Team-Teach de-escalation certificate
• Mental Health awareness training
• Two healthcare references